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The ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC) exam certifies that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow Human Resources suite of applications.

Prerequisite

ServiceNow requires the completion of the following prerequisite training course(s) in preparation for the Certified Implementation Specialist – Risk and Compliance (CIS-RC) exam.

Certified System Administrator

GRC: Integrated Risk Management (IRM) Fundamentals

GRC: Advanced Risk Assessment for Implementers

GRC: Integrated Risk Management (IRM) Implementation

GRC: Classic Risk Assessment Fundamentals

Audit Management Implementation

Exam Scope

 

NumberTopics% of Questions
1

GRC Overview

  • GRC Positioning and Framework
  • Key Terminology
  • Technical Details
10%
2

Implementation Planning

  • Use Cases
  • Implementation Team
  • Implementation Checklist
  • Personas, Groups, and Roles
5%
3

Entity Scoping

  • Entity Scoping Overview
  • Entity Type Approach
  • Entity Class Approach
  • Entity Architecture
25%
4

Policy and Compliance Implementation Approach

  • Policy and Compliance Record Lifecycles
  • Policy and Compliance Architecture
  • Policy and Compliance Configuration
25%
5

Risk Implementation Approach

  • Classic Risk Assessment Lifecycle
  • Advanced Risk Assessment Lifecycle
  • Risk Management and Advanced Risk Assessment Architecture
  • Advanced Risk Assessment Configuration
  • Risk Scoring
25%
6

Extended Capabilities

  • Integrations
  • GRC: Regulatory Change Management Overview and Lifecycles
  • Configuration of RSS Feeds
  • Advanced Risk Assessment Integrations
5%
7

Audit Management Implementation

  • Audit Management Architecture and Components
  • Advanced Audit Architecture and Features
  • Use Cases
5%

Exam Structure

The exam consists of 45 questions.

Multiple Choice (single answer)
For each multiple-choice question on the exam, there are at least four possible responses. The candidate taking the exam reviews the response options and selects the one response most accurately answers the question.

Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. The candidate taking the exam reviews the response options and selects ALL responses that accurately answer the question. Partial credit is not provided.

Certified Implementation Specialist – Risk and Compliance (CIS-RC) Mock Paper 1

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Certified Implementation Specialist – Risk and Compliance (CIS-RC) Mock Paper 2

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Certified Implementation Specialist – Risk and Compliance (CIS-RC) Mock Paper 3

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