ServiceNow Quiz

The purpose of Virtual Agent is to help users do which of the following? Select 3 Answers from the below options.

What is the recommended way to share a report?

What is the best way to share a knowledge article with another user?

Which field type display records from another table?

Which of the following are true regarding Flow Designer actions? Select 3 Answer from the below options.

An application is a group of modules, or pages, that provide related information and functionality in an instance.

Which of the following are possible methods of populating a knowledge base with knowledge articles? Select 3 Answers from the below options.

What types of permissions can be configured in an access control rule? Select 3 Answer from the below options.

What is the sys_id of a new record ?

Different form templates can be applied to a form by accessing the:

Which tool is used to determine relationships between fields in an import set an existing table?

Which tab contains the Activity Stream for a task?

Which option allows you to update existing Target Table records when importing data from an import set?

Notification in the Now Platform occur through which of the following methods? Select 3 Answers from the below options.

Virtual Agent offers a personalized customer experience by automating typical Tier 1 support tasks, including which of the following? Select 3 Answer from the below options.

A field can be added to a table and from by accessing which part of the From Designer interface?

What item in the Knowledge Management Service Portal Displays article that have the highest percentage of user making them helpful?

From the end user’s perspective, how are the products and services in the service catalog organized?

Which of the following are valid report sharing options? Select 5 Answers from the below options.

Which feature allows users to manage which notifications they receive about various activities occurring in the platform?

A column in a list represent what in the ServiceNow instance?

List provide context menus at three different levels. What are the names of those context menus? Select 3 Answers from the below options.

Which module allows an admin to change the look and feel for an instance?

Which elevated role is required to modify access control rules?

Which of the following are ways to create a favorite? Select 3 Answer from the below options.

You need to go back to review a record you just looked at recently. What is one of the quickest ways to navigate back to the same record?

Which tool can be used to change the layout of the form view for all users?

What is created by default when you create a new table? Select 2 Answer from the below options.

What is the collection of permissions used to grant access to different parts of the platform?

Which menu can users access to display action that involve creating quick reports, configuring lists, and exporting data?

Which of the following are true regarding flow Designer? Select 3 Answer from the below options.

Which phase of the Report designer lets you choose a color scheme for the report visualization?

In what order are access controls evaluated?

Which menu provides options related to viewing, configuring, creating favorites, and saving form data?

Select the report visualization types that can be generated from a list of records. Select 2 Answer from the below options.

Which modules can you use to create a new table? Select 2 Answers from the below options.

By default, a report is shared with:

Which of the following are ways an end user can leave feedback about an article? Select 3 Answer from the below options.

Which phase of the Report designer lets you define the Group by attribute?

The ________________ provides a graphical summary of the stages in a process.

When using Form Designer, icons presented on each field includes which of the following. Select 3 Answer from the below options.

What do you select to personalize the system setting of the Now Platform user interface?

Where can users set their notification subscription preferences?

To see the notifications that are currently defined on the Now Platform, you can navigate to:

Which of the following aspects of the service catalog application can a user with only the Catalog Administrator role  manage? Select 3 Answer from the below options.

Which feature allows end users to post questions and answer other user questions?

Users must have the _________ role to see the Reports module on the application navigator.

Where does the System Administrator navigate to edit a catalog item?

Which of the following are Flow Designer triggers? Select 3 Answers from the below options.

A filter is a set of conditions applied to a table to help you find and work with a subset of data. In the Now Platform, filter conditions are also referred to as:

By default, the application navigator shows _________ history entries.

When configuring an email notification, where can you choose field values from the record to include within the message?

When using the Service Portal, how do end users typically access the service catalog?

What is selected to impersonate another user?

Which search feature can be used to help narrow down search results in ServiceNow?

Which three tabs are used to configure an email notification? Select 3 Answers from the below options.

The _____________ is an interface for creating and modifying workflows by arranging and connecting activities to drive processes.

What allows users to see a time stamped history of all action taken within a record?

What are the three main screen elements of the Now Platform User Interface? Select 3 Answers from the below options.

If the end user wants to report on Incident, where do they navigate on the service portal?